Shipping & Handling

Welcome to our store, we ship worldwide! 

Our shipments are done through Canada Post and DHL depending on the shipping destination.

Estimated Shipping Costs and Time

  • All shipping costs are calculated during checkout.
  • Below shows the approximate shipping costs and shipping time for a typical small package (~300g) for different destinations.  These are estimates as a reference only as shipping varies across different states/cities.  Shipping options will be displayed during checkout.  

Domestic - Canada 

$12.00 (CAD) ~ $25.00 (CAD)

Shipping time -  2 to 7  business days

United States

$20.00 (CAD) ~ $30.00 (CAD)

Shipping time - 5 to 14 business days

Asia and Australia

$45.00 (CAD) ~ $70.00 (CAD)

Shipping time - 6 to 15 business days


$45.00 (CAD) ~ $70.00 (CAD)

Shipping time - 6 to 15 business days

Rest of the World

$45.00 (CAD) ~ $70.00 (CAD)

Shipping time - 10 to 15 business days


  • International shipping times can vary greatly depending on your country.
  • Tracking is available for international shipping, depending on your choice of shipment.
  • International packages will be marked as commercial merchandise at the value you paid. You are responsible for any applicable taxes & duties that may be required to the delivery of your purchase.  
  • All of our orders are processed within 3-6 business days. Please keep in mind that we are closed on Saturdays and Sundays, as well as most major holidays in Canada.
  • Penguin Palace cannot be held responsible for packages once they leave our shop.