Where is your store based?

Our shop is based in Vancouver, Canada. 

What Currency is displayed on your store?

The prices of our products are displayed in CAD by default.  

Our store now accepts multiple currencies, including Canadian Dollar, US Dollar, Australian Dollar, British Pound, Euro, Hong Kong Dollar, Japanese Yen, and Singapore Dollar.  You are welcome to select from the pull-down menu at the top of the web page (and under MENU if you're browsing from your mobile) to view and shop in the currency of your choice.

If you would like to view and shop in another currency which is not currently displayed on our website, please contact us HERE and let us know about it.

What is your store's Return Policy?

For our store's Return Policy, please click HERE.

Where are your products manufactured?

Clear Stamps:  

We are proud to say that our photopolymer clear stamps are manufactured in the USA!  They are made of the highest quality and safe materials.  Our stamps are Superior Clear and produce crisp images every time.

Tailored Craft Dies:

Our exclusive line of craft die-cuts are also made in the USA!  The are made from premium quality steel, compatible with most of the die-cutting machines, and have a special proprietary coating which enables the easiest release of the cutting medium.

Specialty Paper: 

Penguin Palace is excited to present you our special series of cardstock and fine paper. We strive to bring to you high quality paper products manufactured from around the world including Japan, Germany, France, Italy, and the USA. Our papers are made from the highest quality raw material. Forest Stewardship Council (FSC) Certified, Acid Free (AF), and Elemental Chlorine Free (ECF) are some of the highlights of our products.

They are undoubtably the best value for money. Once you've tried our premium products for the first time, we guarantee that you will come back for more!